Hantora

Hantora

Real Estate OS

Refund & Cancellation Policy

Last updated: 30 September 2026

This Refund & Cancellation Policy explains when and how you can cancel your Hantorasubscription and request refunds.

1. Free Trial

New accounts receive a 15-day free trial with full access to all features. No payment is required to start the trial. If you do not subscribe after the trial ends, your account is locked but no charge is made.

2. Subscription Plans

  • Monthly plan: ₹4,999 per month, billed every 30 days.
  • Yearly plan: ₹49,999 per year, billed every 365 days.

All prices are in Indian Rupees (INR). GST is NOT included — applicable taxes (currently 18% GST for India) are added at checkout.

3. Cancellation

You may cancel your subscription at any time from Settings > Subscription > Cancel Subscription. When you cancel:

  • You retain full access until the end of your current billing period.
  • You will not be charged for the next billing period.
  • Your data remains in your account and can be exported before period end.
  • After period end, the account is locked pending re-subscription.

4. Refund Eligibility

7-day money-back guarantee: If you subscribe and are not satisfied, request a refund within 7 days of your first payment. Full refund will be issued to the original payment method.

Refunds are NOT available for:

  • Requests made more than 7 days after payment.
  • Renewal payments (only the first payment of a new subscription qualifies).
  • Yearly subscriptions after 7 days from the initial payment date.
  • Accounts terminated for violation of our Terms of Service.

5. Requesting a Refund

To request a refund, email us at contact@hantasai.com with:

  • Your account email address
  • Date of payment
  • Reason for refund (optional but helpful)

We will process eligible refunds within 7 business days. The refunded amount typically appears in your account within 5–10 business days depending on your bank.

6. Failed Payments

If a renewal payment fails, we will notify you and retry over the next 3 days. If payment continues to fail, your subscription will be marked expired and account locked.

7. Changes to Plans

You may upgrade from Monthly to Yearly at any time. Downgrades take effect at the next billing period.

8. Contact

Refund questions: contact@hantasai.com